maiConnect Groupware integration simplifies work in sales

Project goals

  • Seamless integration of SAP CRM with Microsoft Outlook
  • Replacement of the SAP Groupware Connector with maiConnect
  • Simpler overview of scheduling for employees

Project focus

  • Task synchronization (inbound and outbound)
  • Schedule synchronization (inbound and outbound) including attachments, add-ons such as Outlook availability on the calendar, Outlook availability for appointment
  • External appointment participants & global address book for appointment

Our customer

  • Founded as the family-owned company, C+C Pfeiffer, in 1862; has been part of the Transgourmet Group since 2016
  • Supplies more than 28,000 customers in the restaurant industry as a wholesaler
  • As Transgourmet Austria, part of the second largest company in the European cash and carry and delivery wholesale segment
  • 1,424 employees across Austria in around 20 locations
  • Turnover of EUR 497 million in 2015, 22.3% of the market share