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With maiConnect we have a simple and efficient collaboration between SAP CRM and Outlook and the maihiro support runs smoothly.
maiConnect supports us
to connect our worldwide and diverse Exchange landscape with our SAP CRM system - smoothly and without disruption.
Thanks to maiConnect Realtime Synchronization, our Sales Colleagues are able to have a unified view of their appointments and tasks, which boosts our productivity significantly.
maiConnect helps us to have all data immediately available in real time and thus be able to make important decisions more quickly.
Customer Relationship Management in a modern and global context is quite complex.
We’re juggling tasks, appointments, notes, contact information and e-mails - on laptops, mobile phones, tablets and even watches - both for ourselves and for our colleagues, whether they’re in New York or Tokyo. From Outlook to SAP CRM or SAP C/4HANA, no matter where and in real-time. Keeping all that activity synchronized is no easy task. At least not without maiConnect.
Installed directly on the SAP Cloud Platform servers in Germany maiConnect is fast as lightning and super safe.
Smart and innovative ideas, plenty of time and love for functional details made maiConnect the probably most stable and secure CRM enhancer for SAP CRM and SAP C/4HANA. Highly powerful, flexible and scalable. CRM enhanced for enterprise.
The core of maiConnect is server-based. Compared to client-based tools, maiConnect is a game changer, because it allows a real-time synchronization— the foundation for a highly safe, scalable and powerful system.
Besides synchronization, maiConnect offers practical features like a simple mapping of e-mails, projects and opportunities and even lets you invite external participants to appointments. And maiConnect allows you to do all this and more from your mobile device, while staying synchronized across all your systems. There’s no need to install client-side software or even press any buttons.
In the future, you will also be able to generate contacts and address information directly from Outlook. You will be able to synchronize them across all your systems, update birthdays automatically, and receive useful analytics about your how much time you invest with each customer.
maiConnect gives you a complete overview of your activities, and up-to-date information about your customers.
The advantages at a glance
- Synchronization of recurring appointments
- Chance to invite external participants
- Customer visits, appointments and tasks synchronized in Outlook and SAP C/4HANA
- Bidirectional real-time synchronisation
- Server based on SAP Cloud Platform Server in Germany
- Long lasting experience with international clients in different branches
- Synchronization of appointments from external organizers
- Private appointments in C/4HANA
- Synchronzation of contact information
- Attach email conversations to contact partners or accounts
- Creation of service tickets and assignments
- Classification of emails as opportunities
maiConnect is SAP certified and available in the SAP App Center. With this official certification from Europe’s biggest software vendor, you can have peace of mind, knowing that maiConnect integrates seamlessly with SAP Cloud CRM solutions.